User Terms and Conditions
These User Terms and Conditions (this “Agreement”) apply to all users (“you” or “User”) who access and/or use the website divinereaders.com for online advice and services (“DivineReaders”).
What is DivineReaders?
DivineReaders provides an DivineReaders website that allows users to choose an advisor to ask questions or request advice and/or services directly from such advisor. DivineReaders, via the DivineReaders website, enables a User to communicate directly with the advisor and pay for the services purchased by the User from DivineReaders.
Disclaimer – For Entertainment Purposes Only
You are solely responsible for verifying an Advisor’s identity, qualifications, credentials, biographics information, licenses held, and other information. DivineReaders is not responsible for any such verification.
User acknowledges and agrees that Advisors are neither employees nor agents nor representatives of DivineReaders, and DivineReaders assumes no responsibility for any act or omission of any such Advisor.
Advisors are not employees or agents of DivineReaders or any of its affiliates. All Advisors are independent contractors of DivineReaders, and because they are independent contractors, DivineReaders does not control the quality, relevancy, or accuracy of any advice provided by an Advisor and does not determine whether any Advisor is qualified to provide any specific advice, whether an Advisor is categorized correctly or in the most appropriate category to provide the advice sought by a User, or whether any postings on or transmissions through the DivineReaders website by a User or an Advisor are accurate, correct, relevant, or appropriate.
ANY OPINION, RESPONSE, ADVICE, SUGGESTION, PREDICATION, INFORMATION, AND/OR OTHER SERVICE PROVIDED BY ANY ADVISOR IS PROVIDED FOR ENTERTAINMENT PURPOSES ONLY.
The advice or information provided by attorneys, doctors, and any other Advisors in fields requiring licensure and/or certification is provided for informational purposes only and cannot be considered a substitute for an in-person meeting or a face-to-face physical examination by a licensed professional. Users should not rely on or make health, legal, financial, or other decisions based on advice provided by any Advisor from DivineReaders. DivineReaders strongly recommends that a User seeking medical or mental health advice see a qualified professional in person.
IF YOU ARE THINKING ABOUT SUICIDE, IF YOU FEEL YOU MAY BE A DANGER TO YOURSELF OR OTHERS, OR IF YOU OTHERWISE HAVE ANY MEDICAL EMERGENCY, PLEASE IMMEDIATELY NOTIFY THE POLICE OR EMERGENCY MEDICAL SERVICES IN YOUR AREA. PLEASE CONSULT THIS PAGE TO FIND OUT YOUR AREA EMERGENCY NUMBER: https://en.wikipedia.org/wiki/List_of_emergency_telephone_numbers
Acceptable Use
By accessing and/or using the DivineReaders website, you represent, warrant, and agree to the following:
- You are at least 18 years of age. If you are under the age of 18, you may not use or register for the DivineReaders website or provide any personal information to us. DivineReaders reserves the right to immediately terminate any User account and delete his or her information if it believes the User is under the age of 18.
- The information you submit in your registration form is true, accurate, and complete, and you will maintain and update this information during the term of this Agreement so that it remains true, accurate, current, and complete.
- You will not undermine, disrupt, or manipulate the integrity of the User feedback rating system on the DivineReaders website. DivineReaders may, without notice, remove old ratings or exclude ratings which DivineReaders in its sole discretion believes compromises the integrity of the User feedback rating system.
- You will not interfere with or disrupt any DivineReaders servers, networks, or equipment in connection with the DivineReaders website.
- You will not attempt to gain unauthorized access to any computer system or network connected to the DivineReaders website.
- You will not transmit, upload, email, post, or otherwise make available through the DivineReaders website: (a) any junk mail, spam, or unsolicited email or bulletin board postings; (b) any unlawful, harassing, libelous, abusive, threatening, defamatory, vulgar, obscene, racist, harmful, or otherwise objectionable material of any kind; (c) any information or material that infringes a third-party right, including but not limited to intellectual property rights and/or privacy rights; (d) any software viruses, Trojan horses, worms, or any other malicious application or code; or (d) any information or material which may constitute or encourage conduct that is a criminal offense, a civil wrong, or otherwise violates any applicable law.
- You will not violate any applicable laws, rules, regulations, or ethical codes.
- DivineReaders might enable the transfer of files between Users and Advisors. When opening such file attachment, it is your responsibility to scan the files with an anti-virus software application.
- You will not impersonate any person or entity or make any false statement regarding your employment or affiliation with any person or entity.
- You will not stalk, threaten, or harass any Advisor or User or infringe on or attempt to infringe on their privacy.
- DivineReaders may choose to review the User’s personal profile and amend any typing or spelling errors.
- DivineReaders may, in its sole discretion, (i) refuse to post or transmit; or (ii) remove any content uploaded by User.
Modification and Termination of Services
DivineReaders may modify or discontinue, temporarily or permanently, any service part of the DivineReaders website, with or without notice to User without liability to User or any third party. DivineReaders, in its sole discretion and for any reason, may terminate User’s participation in the DivineReaders website and refuse any and all current or future use by User of the DivineReaders website.
Fees and Payments
All interactions between you and an Advisor will be billed through the DivineReaders website regardless of whether the interaction is online or offline. You agree to abide by the pricing terms agreed upon with an Advisor while using the DivineReaders website and to pay to DivineReaders all fees for services rendered to you by Advisors.
You may make payments by using PayPal account you have on file with DivineReaders. You expressly authorize payments for all fees for each transaction occurring under your account. All amounts displayed on the DivineReaders website are in SINGAPORE dollars (SGD), and You will be charged in SGD. You will ensure that all credit card and payment information you provide is accurate, correct, and kept updated at all times, and that you are fully authorized to use such credit card and payment information. You may be required to verify your account or payment method via phone or email.
You will reimburse DivineReaders for any expenses incurred by DivineReaders to collect fees owed by you. DivineReaders reserves the right to charge interest on any past due amounts of 2% per month or the highest amount permitted by law (if lower). If a payment method is invalid, and a User incurs any past due amounts, DivineReaders reserves the right to charge any payment methods associated with the User’s account for any past due amounts) including any taxes and late fees) until such amounts are paid in full.
DivineReaders may, at its sole discretion, choose to refund a payment made by a User in certain limited circumstances. You must submit any request for such a refund within seven (7) days of the end of the associated session with the Advisor.
Please note that DivineReaders will use reasonable efforts to process payments after the end of each session and within seven (7) business days of each transaction; however, there may be delays due to credit card and debit card payment processes. Charges incurred over a several day period may be consolidated and charged as a single charge. If a credit card charge is declined, DivineReaders may attempt to charge any or all other cards you have on file (in one charge or in partial charges if unable to charge the full amount) for the following 60-90 days.
After a payment of a session, the customer will be contacted with 3 (three) working days by an Advisor (by default, the chosen Advisor) to schedule the session. If the session is conducted online, a link to a video-conference call will be sent by email or chat application to the Client.
The Client must be punctual. If the Client or the Advisor is late, he or she will have to inform the other party at least 3 hours in advance and request for a change of schedule.
If the Client does not inform the Advisor in advance and is late, the Client agrees to forfeit the time lost and not claim for an extension of the duration of the session. (example: the session is planned to last one hour and the Client is late by 15 minutes. The final duration of the session will be 45 minutes). If the Client misses a session, this session will be forfeited.
If the Advisor does not inform the Client in advance and is late, the Advisor agrees to extend the duration of the session by the time the Client waited. (example: the session is planned to last one hour and the Advisor is late by 15 minutes. The duration of the session will then be one hour and 15 minutes). If the Advisor misses a whole session, the Advisor agrees to reschedule the session with a duration of double the initial duration without any additional charge. (Example: the Advisor misses a one-hour session, he or she will reschedule another session that will last two hours without any additional charge)
Privacy
Log-in Credentials. You are responsible for maintaining the confidentiality of your password, username, and any other security information related to your account. You are fully responsible for all activities that occur under your account.
Privacy Policy. By accessing and/or using the DivineReaders website, you agree to the terms of DivineReaders’s Privacy Policy at https://divinereaders.com/privacy-policy/.
Permitted Disclosures. DivineReaders may disclose User information, including, but not limited to, personal information, transcripts, surveys, and recordings, to a third party (including the appropriate authorities) if DivineReaders or an Advisor reasonably believes that disclosure (i) is necessary to comply with a legal process (such as a court order, subpoena, search warrant, etc.) or other legal requirement of any governmental authority; (ii) would potentially mitigate DivineReaders’s liability in an actual or potential lawsuit; (iii) is necessary or appropriate to protect DivineReaders’s rights or property, or the rights or property of any person or entity; (iv) is necessary or appropriate to enforce this Agreement (including, but not limited to, ensuring payment of fees by Users), or (v) is necessary to deter illegal behavior (including, but not limited to, fraud), or (vi) is necessary because someone may be in danger.
Your Information. You hereby grant DivineReaders an unlimited, irrevocable, royalty-free license to use, reproduce, edit, copy, transmit, distribute, publicly display, publicly perform, create derivative works based on, on a worldwide basis, any information or content that you post, transmit, deliver, or receive via the DivineReaders website.
DivineReaders may retain your information for the purposes and timeframes as set out in DivineReaders’s Privacy Policy. Nevertheless, you acknowledge that DivineReaders is not required to store information (including your transcripts, surveys, and recordings) indefinitely.
At any point of time, you can ask for the permanent deletion of all your information. For such request, please contact us at support@divinereaders.com
Third-Party Websites
The DivineReaders website, or a portion thereof, may also be made available via third-party websites. If you have accessed the DivineReaders website, or any portion thereof, via a third-party website, such use may be subject to terms and conditions imposed by such third party. DivineReaders is not responsible for any terms, conditions, policies, acts, or omissions, of any such third parties.
Disclaimers
DivineReaders is not responsible for reviewing, endorsing, recommending, verifying, evaluating, warranting, or guaranteeing the qualifications, expertise, claims, or background of any Advisor or any opinion, response, advise, prediction, recommendation, information, or other service provided by any Advisor. DivineReaders shall not be deemed the provider of any of the Advisor’s services or other information acquired through the DivineReaders website.
USER ACKNOWLEDGES AND AGREES THAT THE DIVINEREADERS WEBSITE IS PROVIDED “AS IS” AND THEREFORE WILL NOT HAVE ANY CLAIM OR DEMAND AGAINST DIVINEREADERS, ITS AFFILIATES, OR ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, SUBCONTRACTORS, REPRESENTATIVES, OR AGENTS WITH RESPECT TO THE DIVINEREADERS WEBSITE. USE OF THE DIVINEREADERS WEBSITE IS AT THE USER’S SOLE RISK. TO THE FULLEST EXTENT ALLOWED BY LAW, DIVINEREADERS EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SECURITY, OR ACCURACY.
DivineReaders does not assume, and will not be liable for: (1) the accuracy or availability of the DivineReaders website; or (2) any damages or injury arising from or related to the DivineReaders website and/or any opinion, response, advice, prediction, recommendation, information, and/or other service provided or not provided by any Advisor. DivineReaders does not guarantee that DivineReaders’s service will be uninterrupted or that it will be timely, secure, or error-free.
Links and Advertisements
The Sites may contain links or other content (including advertisements on its own behalf or paid advertisements on behalf of third parties) related to web sites, products and/or services offered by third parties and DivineReaders has no control over any such linked content or anything provided by any such third party. The User acknowledges and agrees that DivineReaders is not responsible for such third party links, content, web sites, products or services and will not be responsible or liable for anything related thereto and agrees that DivineReaders will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged by or in connection with the use of or reliance on any such link, web site, content, product and/or service.
Intellectual Property
The Site contains copyrighted material, trade secrets, trademarks, patents and other proprietary information owned by DivineReaders (“Intellectual Property”), one of its affiliated companies, or its licensors. This Agreement does not grant to the User any rights to any Intellectual Property appearing on the Sites or any services offered by DivineReaders. The User may not create any derivative or similar work or technology based upon any Intellectual Property of DivineReaders, its affiliated companies, or its licensors. User may not sub-license, assign, transfer, sell or make any other commercial use of his or her usership in the website.
DivineReaders, its affiliated companies or its suppliers are the sole owners of all Intellectual Property. Except as otherwise expressly set forth or provided in this Agreement, DivineReaders, its affiliated companies or its suppliers shall retain all ownership rights in and to all Intellectual Property and content displayed on the website, including copies of data transferred or received by User through the website. This section shall survive expiration or termination of this Agreement.
Limitation of Liability
USER EXPRESSLY UNDERSTANDS AND AGREES THAT DIVINEREADERS, ITS AFFILIATES, AND ANY OF THE FOREGOING’S OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, SUB-CONTRACTORS AND AGENTS SHALL NOT BE LIABLE TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOSS OF BUSINESS, REVENUE, PROFITS, USE, DATA OR OTHER ECONOMIC ADVANTAGE). USER FURTHER EXPRESSLY UNDERSTANDS AND AGREES THAT: (A) DIVINEREADERS, ITS AFFILIATES AND THE FOREGOING’S OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, SUB-CONTRACTORS AND AGENTS’ AGGREGATE LIABILITY FOR DAMAGES ARISING WITH RESPECT TO THIS AGREEMENT AND ANY AND ALL USE OF THE SITES WILL NOT EXCEED THE LESSER OF THE TOTAL AMOUNT OF MONEY PAID BY USER TO EXPERTS THROUGH THE APPLICABLE SITE IN THE ONE MONTH PERIOD PRIOR TO THE DATE THE CLAIM AROSE AND $100; AND (B) DIVINEREADERS DISCLAIMS ANY LIABILITY WITH RESPECT TO ANY CLAIM, SUIT OR ACTION BROUGHT BY AN EXPERT IN CONNECTION WITH PAYMENT FOR SERVICES BY THE USER AND USER AGREES TO INDEMNIFY, DEFEND AND HOLD DIVINEREADERS HARMLESS IN CONNECTION WITH ANY SUCH CLAIM. THE FOREGOING LIMITATIONS AND EXCLUSIONS WILL APPLY REGARDLESS OF WHETHER THE CAUSE OF ACTION ARISES IN CONTRACT, IN TORT OR OTHERWISE AND NOTWITHSTANDING THE FAILURE OF THE ESSENTIAL PURPOSE OF ANY REMEDY OR NEGLIGENCE.
Indemnification
User shall defend, indemnify and hold DivineReaders, its affiliates and its and their officers, directors, employees, consultants, representatives and agents (collectively, the “Indemnified Parties”) harmless from any and all losses, damages, suits, judgments, costs and expenses (including litigation costs and reasonable attorneys’ fees) arising out of or in connection with any claim, suit, action, or other proceeding brought against an Indemnified Party related to: (a) any breach of any representation, warranty, covenant or agreement made or to be performed by User according to this Agreement; (b) User’s refusal to pay for services provided by any Advisor; (c) any content User submits, posts or transmits through a Site and/or the DivineReaders website or otherwise provided by User; and (d) User’s use of any Site and/or the DivineReaders website. This section shall survive expiration or termination of this Agreement.
Copyright Policy
DivineReaders respects the intellectual property of others, and we ask our users to do the same. DivineReaders may terminate the account or access of users who infringe the intellectual property rights of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide the following information:
- an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
- a description of the copyrighted work, including the location where the copyrighted work exists;
- your telephone number, and email address;
- a statement by you that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law; and
- a statement by you, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
DivineReaders’s Copyright Agent for Notice of claims of copyright infringement can be reached as follows:
By mail: Copyright Agent
DivineReaders Pte Ltd
33 Mandalay Road #02-03
Singapore 308214
By phone: +65 9780 5760
By email: support@DivineReaders.com
Miscellaneous
DivineReaders may provide notices or other communications to you regarding changes to this Agreement and/or changes to any aspect of the DivineReaders website or Sites, by email to the email address that we have on record, by regular mail or by posting on the Site and/or the DivineReaders website. The date of receipt shall be deemed the date on which such notice is given. Notices sent to DivineReaders must be delivered via express delivery or regular mail to:
DivineReaders Pte Ltd
33 Mandalay Road #02-03
Singapore 308214
You shall not assign your rights or obligations pursuant to this Agreement without the prior, written consent of DivineReaders.
No amendment to this Agreement will be effective unless made in writing. If any provision of this Agreement is held by a court of competent jurisdiction to be illegal, invalid, unenforceable, or otherwise contrary to law, the remaining provisions of this Agreement will remain in full force and effect.
Governing Law
The terms shall be governed by and defined following the laws of Singapore. DivineReaders and yourself irrevocably consent that the courts of Singapore shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.